Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of online2030 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://online-2030.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice simple bag but for the price is good item
Received in the photo it looked a little bigger but still it is beautiful😍
Excellente for going out to club. Light, soft and good volumen for all things you need Very nice dizain. It is tge 4. one. I give to my friends
Very good!
It is cute, it does not weigh, it seems that the tachuelitas are well attached... it has the option of putting only the hand handle or the pendant, it is like a very practical toiletry bag so as not to have to carry many things🤩
Arrived and despite the low price, I thought she has a good quality.
Perfect, I'm going to ask for another, because I'm delighted, me and my friends, it's super small, but it fits everything
She is beautiful, wonderful, looking forward to wearing it, super recommend
Very beautiful. Looks like a great piece of art. Really beautiful.
She is very cute, she is small but if she can have little things The chain is fragile
Is super pretty! It is simple but has a good size fits a cell phone well, the keys a small wallet some makeup!😜
Thank you I arrived well something delicate looks and beautiful and has beautiful appliques
I'm the Count of Diamond cross, but the phone wallet car key is in and it's cheap. Thank you.
I thought it was bigger but because of the cost it is perfect, very beautiful
Nice... Very classy
Beautiful handbag brings a long strap and a short chain, it is quite wide (comes in comfortably the cell phone, Carillas, lipstick, lenses with case and a couple of more little bits)
A small handbag is good, a phone number, all sorts of small children are good.